Frequently Asked Questions

Do I pack my own items?

Poulos Moving Systems offers packing and unpacking services. Call us today to see what we can do for you.

Is your warehouse secured?

Poulos Moving Systems’ warehouse is protected by a Sentry Alarm Systems security system 24/7 as well as motion detectors and secondary locking systems.

What Services do you offer?

Poulos Moving Systems will pack, load, transport, store (if needed) and deliver your belongings. However, you have the option of completing your own packing, if you prefer. You may also purchase boxes and packing materials to make your move a one-stop experience. Visit our Services Page for more information.

What are my payment options?

Poulos Moving Systems’ offers a variety of payment options. Cash, certified check, credit card or personal check (local moves only) all all accepted. Talk to a Poulos Moving Systems representative today to discuss which option is best for you.

When Should I call a moving company?

The earlier, the better. Although the actual van assignment may not be made until a few days before your move, it’s wise to give your moving company from four to six week’s notice, if possible. The more lead time you can give, the more likely we will be able to meet your preferred delivery schedule.

When is the best time to move?

If there is a choice, most moving companies suggest you select a time other than summer, the end of the month or the end-of-year holidays. The heaviest demands are placed on vans, equipment and personnel during these periods.

If the move can be scheduled for a time when vans and trained personnel are more readily available, we’ll be better able to meet your preferred delivery schedule.

The best time to move is when you are ready, but don’t wait until the last minute to schedule your move.

Can my possessions be stored temporarily?

If you are unable to take immediate possession of your new residence, your belongings can be stored in our local warehouse. However, you are responsible for the storage charges, warehouse valuation coverage and final delivery charges from the warehouse.

If your goods are placed in storage, there will be an additional charge for the valuation or insurance coverage provided for your shipment, as mentioned previously. The type of coverage and cost will depend upon whether the shipment is held in storage-in-transit (temporary) or in permanent (long-term) storage. Please ask your representative for information regarding storage arrangements.

Can I pack my china, glass and crystal?

Most people prefer to have their household possessions, especially fragile items, professionally packed by a moving company. However, if you decide to pack these items yourself, remember that the basic principles of good packing include wrapping the items individually, providing plenty of cushioning and making sure of a firm pack.

Be sure to select a sturdy container with a lid. Place a two- or three-inch layer of crushed paper on the bottom of the carton as a cushion. Wrap each item individually with a soft material to provide a safe, protective, “padded nest.” Pack the heaviest items on the bottom and the lighter ones next, filling in empty spaces with crushed paper. Place plates on edge and glassware on rims for maximum protection. Mark the carton “Fragile,” and list the contents on the outside. Be sure to seal the carton with tape.

Cartons, paper and tape may be purchased from your local United agent for a small fee. Also ask your agent for a copy of the free booklet “Doing Your Own Packing.”

Can I pack my clothes in a chest or dresser drawers?

Lightweight clothing—sweaters, shirts, blouses, and lingerie—may be left in the drawers. Do not fill drawers with heavy items such as books, table linens or sheets, which can damage the piece of furniture during transit. Be careful NOT to leave fragile items, money, jewelry, watches or other valuables in the drawers, as well as anything that might spill or leak. For more information on how to pack clothing, please visit the Packing Tips section of this Web site.